Sustainability strategy
We’re using our data, platforms and expertise to improve financial health for all, deliver positive social impact and support long-term revenue growth for our business.
Our ambition is to help people thrive on their financial journey
Our sustainability strategy shows how we’ll deliver our ambition by improving financial health. And how this is enabled by treating data with respect and supported by our responsible business foundations.
Exploring the strategy
Every consumer or small business is on their own financial journey – from establishing their financial identity and credit profile to building confidence, fulfilling goals and having the ability to make positive financial decisions.
Our ambition is to help people thrive on their financial journey. To achieve this, we are using our products and services to drive financial inclusion, enable our clients to deliver positive outcomes, and build financial health and confidence.
Improving people’s financial health enables them to get fairer access to credit and the essentials they need to transform their lives. This, in turn, supports social and economic development, and contributes to three of the United Nations’ Sustainable Development Goals, including helping to lift people out of poverty.
Achieving positive impacts for society and our business depends on our ability to access and use data from individuals and businesses around the world.
Treating data with respect is therefore a key enabler underpinning our ambition. It is also essential to maintaining trust, and data loss or misuse is one of our principal risks.
One of our core beliefs is that how we work is as important as what we do. Our strategy is founded on a strong culture of corporate responsibility.
We aim to inspire and support our people by embracing and developing diverse talent, and creating an inclusive working environment that supports high performance.
We work with integrity by upholding high ethical standards and respecting human rights in our business and supply chain.
And we strive to do our part to protect the environment and tackle climate change.
Aligning with business focus areas
Three of the five focus areas of Experian’s growth strategy support our ambition to help people thrive on their financial journey:
- Make credit and lending simpler, faster and safer for consumers and businesses
- Empower consumers to improve their financial lives
- Help businesses verify identity and combat fraud
Supporting business growth
Our ambition to help people thrive on their financial journey supports business growth by:
- Growing potential to access millions of new consumers, for us and our clients, by enhancing financial inclusion
- Broadening our relationships with consumers and small businesses through financial education programmes that enable them to use our consumer-facing products
- Generating new revenue streams with products that support financial inclusion
- Enhancing our offerings to clients with new products and services that enable them to deliver positive outcomes for their customers
- Using consumer-consented data to enrich our datasets and create new solutions that can add value for our business and help consumers thrive
Strengthening stakeholder relationships
Implementing our sustainability strategy helps to enhance our reputation and strengthen relationships with stakeholders by:
- Showing that Experian is committed to meeting growing stakeholder and regulatory expectations, making purpose-driven decisions and having a positive impact on society
- Demonstrating to clients that we can add value together
- Attracting and retaining talent, and motivating our people, as employees increasingly want to work for companies with purpose
- Benchmarking well against peers in investor ratings
Contributing to global development goals
We're helping to transform lives by improving financial health, supporting three of the United Nations’ Sustainable Development Goals (SDGs).
The United Nations Educational, Scientific and Cultural Organization (UNESCO) showcased Experian’s contribution to SDG 8 through its World Engineering Day for Sustainable Development campaign with a case study on how our solutions are helping farmers in Brazil thrive.
Governing our strategy
Our sustainability strategy is informed by an assessment of our most material sustainability opportunities and risks, and engagement with stakeholders. It is developed, reviewed, approved and implemented through a robust governance structure.
Improving financial health
Explore how we are delivering our ambition to help people thrive on their financial journey.
Treating data with respect
Learn how our Global Data Principles help ensure we treat data with respect.
Sustainability governance
Find out how we govern development and implementation of our sustainability.
Reporting hub
View our progress in implementing the sustainability strategy in our latest reports.