Our people are central to our purpose.
We aim is to be a market-leading destination for talent. This is underpinned by a high-performing and inclusive culture where our people feel valued and able to do their best work in support of our purpose and our ambitious plans for growth.
We’re making organisation-wide progress through programmes in five areas to maintain Experian’s position as one of the best places to work in the world.
Read 2025 Annual Report
Creating a 'people first' culture
The ‘people first’ culture that differentiates Experian helps us attract, retain and develop the talent we need to grow our business and fulfil our purpose of creating a better tomorrow.
We listen to our people through the annual global Great Place to Work (GPTW) survey, as well as regular pulse surveys and other opportunities to gather feedback on how we can continually improve.
We communicate with our employees through various channels, including townhalls, listening forums and colleague events. Live, interactive sessions with our senior leaders help employees better understand our strategy.
Our global performance management process supports our focus on building a high-performing culture by engaging our people to go the extra mile and make a difference.
Our inclusive culture allows people to have flexible work patterns that ensure commitments outside of work can be met. In our FY25 GPTW survey, 92% of our people said that flexible ways of working enabled them to work productively and 91% agreed that flexible ways of working enabled them to collaborate effectively.
Our employee resource groups (ERGs) help to enhance a sense of belonging. ERGs are open to all employees and continued to grow in FY25. More than 3,600 employees are now a member of at least one group.
Growing world-beating leaders
Our leaders play a critical role in ensuring our people understand Experian’s strategy, achieve their goals and contribute to the success of our business.
In the FY25 GPTW survey, our leadership effectiveness score remained strong at 83% as we continue our focus on growing the leaders we need – now and in the future – to support our business as it evolves.
Our ‘Characteristics of Great Leadership’ are integrated into hiring, assessment and development of our leaders. They underpin the learning content we provide on our online Leadership Exchange for on-demand development and support.
We offer development programmes for our leaders to help them get a better understanding of our business, gain experiences from other functions and build the skills needed to deliver our business strategy.
Focusing on tech talent
We are a leading employer in the technology sector.
We provide access to training resources for our tech talent through the Pluralsight and DataCamp online platforms.
The Experian University is available to all employees on our Career Hub. It offers eight academies with world-class content, including technology topics such as Cloud, Cyber Security and GenAI.
The GenAI Academy provides content that covers the latest trends in this technology and helps our people acquire the necessary new skills in a rapidly changing technological environment.
Future-proofing our organisation
We have continued to enhance our approach to managing succession and talent development, strengthening our pool of potential senior leaders within Experian through our extensive leadership development programmes.
Regular reviews with each of our regions and functions help us understand the health of our current succession coverage, manage risks and develop our talent pipeline.
We also provide support for employees who have recently been promoted into leadership roles to help them perform at their best.
Supporting colleagues with their career development
We offer a wide range of learning opportunities for our people.
Our Career Hub provides a one-stop shop for career development needs. More than 7,500 colleagues have accessed learning through the Experian University academies.
Our new AI-enabled career framework helps us identify skills gaps and offer our people personalised career paths and learning based on their skills, interests and aspirations.
In the FY25 annual GPTW survey, 81% of employees agreed that they are developing professionally at Experian. This result recognises the great strides we have made in improving learning and career development opportunities for our people.
Women in Experian [Global]
Our first Experian Resource Group, is a powerful community that spans business units and functions. It aims to improve gender equity for women
Black Professionals [Global]
A community for our Black colleagues and allies to come together in one place to acknowledge and tackle issues related to race and unconscious bias.
Pride Network [Global]
Enable LGBTQ+ employees to feel the support of our entire organisation. It aims to affirm Experian’s support for LGBTQ+ employees, with the support of allies.
everyMIND [UK&I]
everyMIND aims to raise awareness of mental health conditions, reduce stigma and foster a preventative culture at Experian.
Juntos
Our Hispanic and Latino ERG, supporting and being a source of inspiration and pride for all who are Hispanic-Latino, their culture, families and communities.
DEI [Spanish Latam]
Diversity, Equity and Inclusion aims to bring together different collaborators and partners interested in the daily construction of our DEI culture.
disAbility [UK&I]
disAbility aims to provide a safe space for people to share experiences and learn about disabilities.
Forever Young [Brazil]
Forever Young aims to promote dialogue from the perspective of different generations.
Aspire [Global]
Building a supportive community that addresses and advocates for those with physical challenges or mental health concerns, and supports caregivers.
Working Families [UK&I]
A support network open to all types of families be it new parents, single parents, grandparents and those with caring responsibilities.
Menopause [UK&I]
For anyone who wants to know more about menopause, for themselves or to help support anyone going through it, in their personal lives or at work.
Ubuntu [Brazil]
Ubuntu empowers Black people at Serasa Experian to discuss ethnic-racial problems and ways to build their careers.
Veterans [Global]
Source of inspiration and pride for all who have served in the Armed Forces here at Experian and those who support them.
Asian American [North America]
The Asian-American ERG is committed to empowering the Asian American Pacific Islander community to flourish and reach its full potential.
Young Professionals [North America]
The mission is to empower the young professionals within our organization by fostering an inclusive community that values diverse perspectives.
Our 2025 Power of YOU report
Find out how we are we are championing inclusion and belonging for our people, clients and consumers, and communities – and delivering social impact by helping people thrive on their financial journey
Our policies
Read our inclusion and belonging Key Principles, Global Approach to Mental Health, and Salient Human Rights Statement.